They will keep them forever as long as you log in once per year. Did you ever connect to the account using outlook installed on your desktop and archived the mail to a pst file? That would be one reason the mail would deleted if you use the account regularly.
How far back does Hotmail go?
Happily, you no longer have to log in to Hotmail every month to keep your mailbox. Outlook.com, Hotmail and other Microsoft services now stay active unless you fail to log on for 270 days, which is almost nine months.
Why does outlook delete my old emails?
Another reason why all your emails are getting deleted is because of the other devices you are using Outlook on. If you too are using Outlook on many devices, then there is a high chance that your emails are getting deleted because they ate being deleted or moved from the other device.
What has happened to Hotmail today?
Microsoft is moving all of its Hotmail users to Outlook.com by this summer. Microsoft provided guidance last summer for those who wanted to proactively make the Hotmail-to-Outlook.com move. Theres not much required on users parts to make this happen. But some users still have questions.
How do I stop Outlook from automatically deleting emails from inbox?
Stop Outlook from auto-deleting emails in Deleted Items folderClick File > Options.In the Outlook Options dialog box, please click Advanced in the left bar, and then uncheck the Empty Deleted Items folders when exiting Outlook option in the Outlook start and exit section. Click the OK button to save the change.
How do I keep old emails in Outlook?
Back up your emailSelect File > Open & Export > Import/Export.Select Export to a file, and then select Next.Select Outlook Data File (.pst), and select Next.Select the mail folder you want to back up and select Next.Choose a location and name for your backup file, and then select Finish.More items
Do people still use Hotmail?
Hotmail and Outlook.com Microsoft closed that service years ago, and all Hotmail users are using its current service at Outlook.com. Technically, Outlook.com is newer than Gmail, though both services are updated all too frequently. You are, of course, still using a Hotmail address.